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Privacy Policy

Effective Date: 1st February, 2023  

  1. Introduction: 
  • Overview of FirstTecPro’s commitment to protecting user privacy. 
    FirstTecPro is deeply committed to protecting the privacy of its customers and users. The company recognizes the importance of privacy in the digital age and is dedicated to handling personal information responsibly and with respect. This commitment involves ensuring transparency in the collection, use, and sharing of personal data, as well as implementing robust security measures to safeguard this information. FirstTecPro’s privacy practices are designed to comply with applicable laws and reflect the high value they place on their customers’ trust and data security. 
     
  • Scope of the policy relevant to services offered by FirstTecPro.

    The Privacy Policy of FirstTecPro applies to all personal information collected, used, and disclosed by the company in relation to the services it offers. This includes data gathered through their website, mobile applications, customer service interactions, and any other services provided by FirstTecPro. The policy covers how personal data is handled from the point of collection to its eventual use and potential sharing, ensuring that all aspects of data interaction within the scope of FirstTecPro’s services are addressed in a transparent and legally compliant manner. 

     

  1. Information Collection: 
  • Types of personal information collected (e.g., contact details, payment information). 

 

FirstTecPro may collect various types of personal information to facilitate its services, including: 

  • Contact Details: Such as name, email address, phone number, and mailing address. 
  • Payment Information: Credit/debit card details, billing address, and other financial information necessary for processing transactions. 
  • Service Usage Data: Information on how customers interact with their services, including preferences and feedback. 
  • Technical Information: Device identifiers, IP addresses, browser types, and operating system details for users accessing digital platforms. 

 

  1. Use of Information: 
  • How the collected data is used (e.g., service delivery, customer support). 
     

FirstTecPro uses collected personal data for various purposes: 

  1. Service Delivery: To fulfill service requests and manage customer orders. 

  1. Customer Support: To provide assistance, resolve issues, and improve service quality. 
  2. Account Management: For managing user accounts and maintaining service records. 
  3. Marketing and Communication: To inform customers about new services, updates, and promotional offers, in compliance with their communication preferences. 
  4. Service Improvement: Analyzing usage patterns and feedback to enhance and tailor services. 
  5. Legal Compliance: To comply with legal obligations and regulatory requirements.  
  6. Data Sharing: Circumstances under which data might be shared (e.g., with service partners). 

    FirstTecPro may share personal data under certain circumstances, such as: 
  • Service Partners: Sharing with third-party service providers who assist in delivering their services, like payment processors or delivery companies. 
  • Legal Requirements: Disclosing information to comply with legal obligations or respond to legal proceedings. 
  • Business Transfers: In case of a merger, acquisition, or sale of company assets, personal data might be transferred as part of the transaction. 
  • Consent-Based Sharing: If a customer consents to share their data for specific services or partnerships. 
  • Data Security: Measures to protect personal information. 

To protect personal information, FirstTecPro implements various security measures: 

  1. Data Encryption: Encrypting sensitive data, especially during online transactions. 
  2. Secure Access: Implementing strong access control measures to prevent unauthorized access to personal data. 
  3. Regular Security Audits: Conducting periodic reviews and updates of security measures. 
  4. Employee Training: Ensuring staff are trained in data privacy and security protocols. 
  5. Secure Technologies: Utilizing up-to-date and robust cybersecurity technologies like firewalls and anti-virus software. 
  6. Data Minimization: Collecting only necessary data and limiting its retention period. 

 

  1. Children’s Privacy: 
  • Policy regarding data collection from minors. 

 

FirstTecPro’s policy regarding the collection of data from minors is likely to be as follows: 

  • No Intentional Collection: The company does not knowingly collect personal information from individuals under the age of 18. 
  • Parental Consent: If the collection of data from minors is necessary for specific services, parental consent will be sought prior to data collection. 
  • Removal of Data: If FirstTecPro becomes aware that they have inadvertently collected personal data from a minor without appropriate consent, they will take steps to promptly delete this information from their records. 

 

  1. User Rights: 
  • Description of users’ rights regarding their data. 

Users have several rights regarding their data under FirstTecPro’s privacy policy: 

  • Right of Access: To request access to personal data held by the company. 
  • Right to Rectification: To correct inaccurate or incomplete personal data. 
  • Right to Erasure: To request the deletion of personal data in certain circumstances. 
  • Right to Restriction: To request a limit on the processing of personal data. 
  • Right to Data Portability: To receive personal data in a structured, commonly used format. 
  • Right to Object: To object to the processing of personal data for specific purposes, such as direct marketing. 

 

  1. Policy Changes: 
  • Statement on the possibility and method of notifying users about policy updates. 

FirstTecPro’s privacy policy may include a statement highlighting the possibility of updates or changes to the policy. This statement would typically inform users that the company reserves the right to modify the policy at any time. The method of notifying users about these updates would likely involve posting the revised policy on the company’s website, and possibly sending direct notifications to users via email or through notifications in the company’s service platforms. Users would be encouraged to regularly review the privacy policy to stay informed about how their personal data is handled. 


  1. Contact Information: 
  • Details for privacy-related inquiries. 

For privacy-related inquiries, FirstTecPro would typically provide the following contact details: 

  • Email Address: A dedicated email for privacy concerns (e.g., admin@firsttecpro.com). 
  • Phone Number: +1(866) 314-7775 
  • Mailing Address: 30 McKenzie LnMoose Jaw, SK S6J 1M6 

 

These contact methods ensure that users have multiple channels to reach out to FirstTecPro regarding their data privacy concerns or questions. 

 

  1. Jurisdiction: 
  • The policy is governed by the laws of Saskatchewan, Canada. 

 

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